Appointments
Appointments are required for all services in Sedona Salon and Spa, and we will do our best to accommodate you. A non-refundable deposit is required to reserve appointments for multiple services and group parties.
Cancellations
A 24-hour notice is required to cancel any appointment. Late cancellations will result in a 50% charge and 100% charge for no shows.
Late Arrival
Please be aware that there may be another appointment scheduled after your treatment therefore a late arrival may subtract time away from your service.
Cell Phones
Due to the relaxing atmosphere of the salon, we ask that you silence your cell phone and limit its use to the reception area.
Children
Children are welcome for services, but for safety reasons they must be supervised at all times. Sedona salon and spa is not a child-proofed area and Sedona professionals cannot supervise children during your appointment.
Payment
Sedona Salon and Spa accepts Cash, Visa, MasterCard, Discover, American Express and personal checks (with proper form of identification). Gratuities are not permitted on credit cards.
Gratuities
Gratuities are not included in the prices of packages or services. Gratuities are not permitted on credit cards.
Gift Certificates
- Gift Certificates are non-refundable. Online Gift Certificate purchases that were made by mistake can be refunded over request within 48 hours of purchase made using online contact form. Paypal commissions are non-refundable and will be withheld due to Paypal policy.
- Prices for discounted services and products are guaranteed for promotional period only.
- Discounted gift certificates cannot be used for the purchase of otherwise discounted services or products.
- Gift certificates cannot be used for gratuities.
- Prices for services and products, as well as these terms of use can be changes at any time without notice.