Salon Policy

Appointments

Appointments are required for all services in Sedona Salon and Spa, and we will do our best to accommodate you. A non-refundable deposit is required to reserve appointments for multiple services and group parties.

Cancellations

A 24-hour notice is required to cancel any appointment. Late cancellations will result in a 50% charge and 100% charge for no shows.

Late Arrival

Please be aware that there may be another appointment scheduled after your treatment therefore a late arrival may subtract time away from your service.

Cell Phones

Due to the relaxing atmosphere of the salon, we ask that you silence your cell phone and limit its use to the reception area.

Children

Children are welcome for services, but for safety reasons they must be supervised at all times. Sedona Salon and Spa is not a child-proofed area and Sedona professionals cannot supervise children during your appointment.

Payment

Sedona Salon and Spa accepts Cash, Visa, MasterCard, Discover, American Express and personal checks (with proper form of identification).

Gratuities

Gratuities are not included in the prices of packages or services. Cash gratuities are preferred.

Gift Certificates

– Gift Certificates are non-refundable. Online Gift Certificate purchases that were made by mistake can be refunded over request within 48 hours of purchase made using online contact form. Paypal commissions are non-refundable and will be withheld due to Paypal policy.
– Prices for discounted services and products are guaranteed for promotional period only.
– Discounted gift certificates cannot be used for the purchase of otherwise discounted services or products.
– Gift certificates cannot be used for gratuities.
– Prices for services and products, as well as these terms of use can be changes at any time without notice.

Terms & Conditions

By booking an appointment or purchasing a product or gift certificate from Sedona Salon and Spa, you agree to comply with all policies outlined on this page. We reserve the right to modify services, pricing, and policies at any time without prior notice. Promotions and discounts may not be combined unless explicitly stated. Sedona Salon and Spa is not responsible for lost or stolen personal items. Use of our website or online booking system constitutes acceptance of these terms and conditions.